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FAQs

On this page you will find answers to the most frequently asked questions. The pages concerning the rooms, the restaurant, our Wellness offer and the Activities also contain a lot of practical information. Do not hesitate to contact us by email or telephone with any other questions or requests.

How to get to Château de la Resle ?

Château de la Resle is less than 2 hours from Paris and 10 minutes from an exit on the A6 motorway. It is strongly recommended to come by car if you want to fully enjoy the area, restaurants or vineyards in Chablis. However, if you decide to come by train, there is a direct train from Paris Bercy station to Auxerre Saint Germain. There are taxis at the station (expect €45 for a one-way ticket from Auxerre – Château de la Resle) and an Avis branch opposite the station (closed on weekends).

When is the check-in and check-out time ?

Check-in times are from 16:00 to 19:00. If you expect to arrive later, please let us know. Check-in after 21:00 is unfortunately not possible. On the day of departure we ask you to empty your room at 11:00, with the option to continue enjoying the pool until 15:00.

Are children accepted ?

Children 10 years and older are welcome, but we leave it to parents to judge whether the Château is suitable for their children’s enjoyment. We can accommodate children (or more than two adults) only in some of our suites (€50 per person per night). Please note that children must be accompanied by an adult at the pool. They obviously have the right to play in the water, while adults also have the right to peace and quiet. Toys and inflatable objects are not allowed in the pool area.

Are pets allowed at the hotel ?

No, unfortunately we do not accept pets.

Is smoking allowed Château de la Resle?

The Château is completely non-smoking, both inside and outside. However we have created two spots for smokers; one beside the Château and another one near the pool. We are well aware that this is inconvenient for smokers, but know that we value your visit just as much as those of non-smokers. We have just been forced to impose this constraint to limit disruptions that can be difficult to control.

Do you arrange wedding venue or other events ?

No, we do not organize events beyond the capacity of our rooms, or stays with a party evening. We maintain the tranquillity of the location for the well-being of all our customers, neighbours and animals. On the other hand, we will be happy to welcome you for a weekend with family, friends or any other event in a small group.

Can I charge my electric car?

Yes, we have two car chargers. A charging session for a hybrid car is €15 and €25 for a full electric car